Starshuttle

Thank you for your business. As a valued customer, your input is very important to us. Please take 5 minutes and complete our customer satisfaction survey, so that we may serve you better.



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NºQuestion
1 Were you able to book your bus for the date and time you wanted?
2 Was our office staff helpful to your transportation needs?
3 Did our office staff respond to your questions / concerns in a timely manner?
4 Was our office staff helpful and knowledgeable to your transportation questions?
5 Was our pricing reflective of the service you received?
6 Was our Driver to your location on time?
7 Was our Driver knowledgeable of the route to be taken?
8 Was our Driver courteous and safe?
9 Was our Driver professional?
10 Was our bus clean?
11 Were you invoiced in a timely manner?
12 Was your invoice correct?
13 What was your overall satisfaction with Star Shuttle?
14 Would you use Star Shuttle again for your transportation needs?
15 Would you recommend Star Shuttle to others?
20 How many bus charters does your company plan to take within the next year?
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